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Straight answers, no small print.
The things people ask us most, answered plainly. If your question isn’t here, ask us directly. We’re happy to talk it through.
Working with us
What we build, who for, and how.
Is my website custom built?
Yes. Every website we make is built around your business, your audience and your goals. No off-the-shelf templates.
What else can you help with besides website design?
Website design is our focus, but we also handle social media, SEO and email marketing.
We have a network of contacts in graphic design, videography and photography too, so you get one point of contact for everything online.
Who do you work with?
Start-ups, sole proprietors, SMEs and corporates. If we can’t help with what you need, we’ll point you in the right direction.
Do you work with other CMS platforms?
We focus on WordPress. It’s where our experience is, so it’s where we can do the best job for you.
Cost & timing
No guesswork, and no number until we understand the job.
How much does a website cost, and how long does it take?
Every project is different, so we don’t publish a price list. Send us your brief, strategy or RFP and we’ll give you an accurate cost and timescale.
Send us your briefAfter launch
Maintenance, hosting and who owns what.
What happens after my website launches?
Our maintenance plans keep your site up to date, secure and virus-free. Some plans also include development time for content changes and extra pages.
See maintenance plansDo you provide hosting?
Yes, on managed servers in the UK with 24/7/365 monitoring and support.
You’re free to host elsewhere, but hosting with us means we can handle the updates, maintenance and security for you.
Do I own my website?
100% yes. Once the design and development fee is settled, the website is yours. No catches.
The name
Everyone asks eventually.
Why are you called Melted House?
In the summer of 1989, our founder Brian Kelly’s dad accidentally burned the family home to the ground, and from then on it was known locally as “the Melted House”. Nobody was hurt, and the house was restored and is still the Kelly family home today.
Getting a website right can be a life-changing event in business too. That’s where the name comes from.
Read the whole storyStill wondering? Just ask.
Tell us what you need. We’ll give you a straight answer and an accurate cost and timescale, whatever the size of your business and wherever it is. And if we’re not the right fit, we’ll point you to someone who is.
01236 338016hello@meltedhouse.co.uk4 Main Road, Condorrat, Cumbernauld G67 4BS